At Melbourne Taxi Service, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.
1. Information We Collect
We may collect the following information when you use our services:
- Name and contact details (phone number, email)
- Pickup and drop-off locations
- Booking details and ride history
- Communication records (calls, messages, emails)
2. How We Use Your Information
We use your information to:
- Process and manage your bookings
- Provide customer support
- Improve our services and user experience
- Communicate important updates or confirmations
- Ensure safety and security of our services
3. Sharing of Information
We do not sell or rent your personal information. However, we may share your data with:
- Drivers assigned to your booking
- Service providers assisting in operations
- Authorities if required by law
4. Data Security
We take appropriate measures to protect your personal data from unauthorized access, misuse, or disclosure.
5. Cookies & Website Usage
Our website may use cookies to enhance user experience and analyze website traffic. You can choose to disable cookies through your browser settings.
6. Your Rights
You have the right to:
- Access your personal information
- Request correction or deletion
- Opt out of promotional communications
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
8. Contact Us
For any privacy-related concerns, you can contact us at 0473543232