By booking or using our services, you agree to the following terms and conditions:
1. Booking & Service
- Bookings can be made via phone, website, or WhatsApp
- All bookings are subject to availability
- Advance booking is recommended to ensure availability
2. Pricing & Payments
- Fares are communicated at the time of booking
- We offer fixed and transparent pricing
- Additional charges may apply for extra distance, waiting time, or special requests
3. Cancellations
- Customers are requested to cancel bookings in advance
- Last-minute cancellations may affect future bookings
4. Passenger Responsibilities
- Provide accurate pickup and drop details
- Be available at the scheduled pickup time
- Maintain respectful behavior with drivers
5. Driver & Service Responsibility
- We ensure verified drivers and well-maintained vehicles
- While we strive for punctuality, delays due to traffic or unforeseen circumstances may occur
6. Liability
- We are not responsible for delays caused by external factors (traffic, weather, road conditions)
- Customers are responsible for their personal belongings during the ride
7. Service Refusal
We reserve the right to refuse service in cases of:
- Misconduct or abusive behavior
- Safety concerns
- Violation of terms
8. Changes to Terms
We may update these terms at any time without prior notice. Continued use of our services implies acceptance of updated terms.